A large Telegram group or channel requires constant moderation: approving posts, responding to questions, banning spammers, managing the queue of incoming content. With 8,000 members this becomes a full-time job — unless you automate it.
Case study: announcement group
A client managed an 8,000-member Telegram announcement group. Users submitted ads via a dedicated request chat, and admins had to manually review each one — approve, reject, or ask for corrections. They received ~120 requests per day, 7 people worked as moderators.
What the moderation bot does
- Submission queue: users submit ads through the bot. The bot validates the format and queues them for review.
- Approve / reject buttons: the moderator sees a formatted card with Approve and Reject buttons. One click — done.
- Rejection reason: when rejecting, the bot prompts for a reason from a preset list. The user receives an automatic explanation.
- Spam ban: if the same content or user appears repeatedly with violations, the bot auto-bans and notifies the admin.
- FAQ mode: common questions are answered automatically from a knowledge base — the admin only sees edge cases.
- Statistics: daily report — how many approved, rejected, banned, response time average.
💡 One remaining moderator only handles escalations: complex cases the bot couldn't resolve automatically. Everything else runs on autopilot.
How it changed the work
Before: 7 people manually reviewed every request in shifts. Errors happened, response times were inconsistent, moderators burned out.
After: 1 moderator handles exceptions. The bot processes the queue 24/7, maintains a log of every decision, and generates daily statistics.
Applies to any group format
- Job boards and classifieds groups
- Community groups with posting rules
- Commercial channels with paid placement
- Support groups where the first response needs to be fast
Automate your group moderation
Tell us your group format — we'll build a bot for your specific use case.